Pre-Sale Questions

How are products offered at lower price here?

Dealarious is Partner and Official reseller to many software companies like Bitdefender, iObit, AVS, Kaspersky, McAfee, Internet Download Manager etc. Each software Dealarious accepts payment for are unused, genuine and you are liable for official support. Merchant discount and Bulk pricing help us to avail software copies at much cheaper prices. Hence we are able to provide the same to our customers.

Also software vendors from time to time, conduct promotional campaigns and offer discounts on their products to gain more customers. Dealarious lists those promotions so that you can take benefit and save Money. Also, we arrange exclusive deals with vendors to get lowest possible price.

Is it safe to make transaction on Dealarious?

Our Payment gateway 2Checkout is completely secure way of making money transactions online. Your Credit Card details are passed through 256 Bit SSL encryption, so do not worry about any information stealing.

Do you use my contact information for any other purpose?

The contact information is required for billing and order management purposes. If we are not able to deliver the order by Email (Delivery Failure), we will contact you via phone for an alternate email address where we can deliver your order.

Other than this we DO NOT use your contact information. You will only receive weekly or occasional updates from us to your email, only if you have an account with us.

Safety of your Privacy is our responsibility.

Where are the coupon codes?

In many products, we integrate our coupon codes with the purchase link. You can compare the price before making the purchase.

Occasionally we give extra discount even on the lowest price to benefit the customer. We will mention these coupons on the top section of the Product page.

Are products delivered to my address?

In case you are purchasing a Software product, it is a digital purchase which means downloadable product. You get link to download it along with genuine license or serial key to activate the product.

Do you offer support?

Yes. If there is an issue with payment or activating the product, please contact us to get instant support. Alternatively you can also use the live chat support present at the right bottom corner of our store.

However if you need technical support like setting up and usage of software, please refer manual or contact us for further help.

Can I ask for refund?

We strongly suggest you to download and test trial software before placing your order. Trial software is provided to help you to determine whether it’s applicable for your system and meets your requirements. Moreover you can judge whether the software is working properly.

Once you are happy with the trial software, place an order. Digital downloadable software often cannot be refunded unless there is a Money back guarantee from the main software company. However in almost all popular software there is a 30 Days Money Back Guarantee. The same will be applicable for us too.

If you think that the purchase was made in error, contact us immediately before the final delivery is made. Once the License delivery is made, we do not accept refund request for error in purchase.

Post-Sale Questions

How long does it take for the delivery?

Once you have placed your order, you will receive the order confirmation email. This email notifies you that we have successfully received your order and are waiting for the payment verification to complete. Order confirmation email also consists of the download links to your purchased products. The best thing to do is get the software ready before receiving the license code.

The order will be digitally delivered to your email address once Your Payment is verified. The average time of delivery is within 10 minutes to 5 hours.

However in some cases (rare) we have noticed that the payment verification takes longer. If you didn’t receive the email receipt for your order within 10 minutes of purchase, Contact Us Immediately. The final delivery will be made manually within 10 minutes to 5 hours. However, due to manual delivery, on holidays and weekends longer delays can be expected.

Contact us if the software is not received in the above given time frame. In your message, you can also provide us with an additional Email ID that you own. This ensures that we can send the license to another email if we are receiving delivery failure notice from your initial email used for the order.

Notice: We Understand that Waiting for the Payment verification to complete might give delays which will be inconvenient to many customers. This step is taken to counter fraudulent purchases from stolen Credit Cards or Hacked PayPal accounts etc. To ensure smooth transaction, avoid use of proxy services during the payment.

I have used a wrong email ID for purchase, how to get the delivery now?

Do not worry. Just let us know and we will make the necessary changes and ensure that the delivery email is sent to the correct ID.

How long does it take for volume purchase delivery?

Volume purchases (Quantity 10 or more) may take considerably longer time for delivery, as we might have to arrange more licenses ensuring safe amount of licenses for our regular customers. We will also wait for sufficient amount of time for verification of High Value Payments. We will inform you about the same.

Where can I find license code?

We email product activation details which includes license code or serial key to activate. Check out Spam folder too. If you are using an office Email with storage space restriction, make sure you have enough free space to receive new emails before you place the order.

Alternatively, if you have created an account with us, it will be available in My Account area too.

What to do if I receive a license key not as described?

This problem will never happen. You will receive the License Key as described.

If your license key is not working properly, Contact Us immediately. Depending on your preference we will replace the order or refund the full amount.

Are latest versions of software product provided?

Any purchase you make is of the latest version of that software product. You can directly download the latest version of the software from it’s official website.

Also, if mentioned (most of the time it is) you can get free upgrade versions of that product till license period.

What to do if download link provided in the order mail did not work?

If this problem occurs, you can download the software directly from developer website.

Alternatively you can also contact us for the same. We will send you a working download link as soon as possible.

How do I get technical support for software?

Use the Help menu in the software product you purchased. If that doesn’t solve the issue contact us and we will provide you with the required help.